Your Phone Skills Training

Phone confidence and telephone skills training

How it works

Tailored Sales, Customer Service & Phone Skills Training Workshops

Complete Your Sales Reality Check to help us identify your training needs and challenges. We then build your own tailored full or half day Training workshops from our suite of Training Modules. These are delivered face to face or via Zoom to teams of up to 10 at a time.

*Tailored workshop prices vary depending on content and length
*At any time, participants can sign up for further online training workshop modules – contact us for further information.

Get your FREE Your Sales Reality Check

Training modules and bundles: Pre-recorded, downloadable, watch anytime

Select and purchase from the special Sales, Customer Service & Phone Skills Training Bundles available
Or
Select and purchase the individual Training Modules that meet your specific needs.

Log in details, along with any supporting documents you may need, are sent to your email. Access the pre-recorded training modules in your own time and download and easily adapt any supporting document to your business.

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Workshop Modules:

How to gain more confidence using the phone

How to gain more confidence using the phone 30 minutes

  • What makes you afraid of the phone
  • Techniques and methods to increase your confidence with the phone
  • Techniques and methods to learn to love the phone

How to Harness the Power of Effective Listening and Talking Techniques

How to Harness the Power of Effective Listening and Talking Techniques 30 minutes

  • Be able to use the most powerful tools you have to influence success and win more business your ears and your voice

Why having a Call Structure is so important for Sales Success

Why having a Call Structure is so important for Sales Success 30 minutes

  • Understand the key elements and techniques of a successful Sales Call
  • Basic Call Structure

Phone skills to help you adapt to the New Normal

Phone skills to help you adapt to the New Normal 60 minutes

  • How to be empathetic, timely and sensitive when talking with your audience: clients, customers, suppliers and prospects
  • Learn listening techniques and how to use the phone effectively to build relationships. With limited face to face meetings, the phone is more important than ever for your business. Learn effective ways to use the phone as the key to keep your clients happy and your prospects interested and firmly in your sales pipeline
  • Telemarketing techniques to generate appointments and future new business opportunities

Build Your Own Call Script

Build Your Own Call Script 60 minutes

  • Handling the Gatekeeper
  • Gaining permission
  • Your 30 Second Pitch
  • Open Questions
  • Closing Techniques
  • Generating Appointments
  • Features & Benefits
  • Objection Handling

Prices per training module

30 minute module: £30 + VAT
60 minute module: £60 + VAT

Training Bundles

Phone Skills Training Bundle: £195 + VAT
Sales Skills Training Bundle: £350 +VAT
Phone & Sales Skills Training Bundle: £395 + VAT

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Add Your Sales Kit, our ‘sales process in a box’ to provide you with a full kit of all the tools you need for a successful, proven sales process for your business. Price: £395 +VAT

Complete your FREE Your Sales Reality Check now

Your Sales Reality Check

Get Your Sales Kit

Your Sales Kit

View available modules. Click on a tile for more info.

Your Sales Kit

For businesses who want a ‘Sales Process In A Box’ with a tool kit of easy to adapt and adopt templates to tailor.

Your Phone Skills Training

Phone confidence and telephone skills training.

Your Sales Training

Sales training for the complete novice to the experienced professional needing inspiration and support.

Your Recruitment Training

Highly targeted workshops to help you learn how to be a top performing Recruitment and Search Consultant in the tough jobs and careers marketplace of today. Suitable for a recruitment fledgling or a fully grown Recruitment professional.

Telecoaching

Tele-coaching support reinforces and embeds ongoing winning sales habits which enables sales and growth targets to be achieved more quickly and consistently.

Your Sales Reality Check

For tailored training, complete our FREE Sales Reality Check and we will be in contact within 24 hours with your bespoke Training Workshop recommendation